Quality Management Policy

With over 30 years’ experience in this field, DM & C Ash Ltd T/A “Ash Drywall” (the “Company”) has earned a reputation for being a reliable and flexible specialist drylining subcontractor, with a formidable reputation for quality. Our widely experienced team strive to create successful, bespoke solutions for a variety of customers; through combining attention to detail with a commitment to outstanding client service.

During the course of its usual business operations, the Company’s policy is to pursue, wherever possible, a “Right First Time” approach. Our overall objective in doing so remains: to provide services at a level of quality, cost, performance and reliability that satisfies or exceeds customer requirements and/or requisite standards, whilst simultaneously achieving the Company’s growth and profitability targets. Plans for achieving this objective will be documented, implemented and reviewed by the Company’s management team, on an ongoing basis / as necessary.

Meeting or exceeding the Company’s annual “business objectives” is a collective responsibility. The Company’s management will take all necessary measures to ensure that this Policy and its objectives are understood, implemented and maintained by all personnel throughout the Company (including its approved supply-chain), and that appropriate resources are made available for these purposes. We will work with our employees, sub-contractors and suppliers to ensure that the Company’s quality objectives are consistently achieved.

The Company’s will establish, implement and operate a Quality Management System that complies with the principles set out in this Policy. Accordingly, the Company’s management team will seek to establish a culture of continual improvement, throughout all aspects of our business, and all staff will be required to carry out their tasks with this purpose in mind.

Internal Management Reviews will be conducted regularly, and at least once annually, where targets and goals will be set to ensure that the various objectives set out in this Policy are being achieved. The continuing suitability of this Policy, and the effectiveness of the Company’s Quality Management System, will be considered at each Internal Management Review.

Alex Wallace, Director